
Privacy Policy
Last Updated: October 4, 2025
1. Introduction
Welcome to Homerun Systems, operated by Halkyon Ventures Ltd (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information responsibly.
Company Details:
- Legal Name: Halkyon Ventures Ltd
- Registered Address: 124 City Road, London, EC1V 2NX, United Kingdom
- Company Registration No: 16651651
- Contact Email: contact@homerunsystems.com
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (homerunsystems.com) or use our services. We operate primarily in Canada but serve customers internationally.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide when you:
- Fill out contact forms or request information
- Book a strategy call or consultation
- Sign up for our services
- Subscribe to our communications
- Contact us via email or phone
This may include:
- Name
- Business name
- Email address
- Phone number
- Business address
- Payment information (processed securely through third-party payment processors)
- Industry/trade information
- Information about your business needs
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Geographic location (general)
- Cookies and similar tracking technologies
2.3 Service Usage Information
When you use our services, we may collect:
- Customer interaction data (calls, texts, emails)
- Lead information you input into our system
- Review and reputation data
- Website analytics
- System performance data
3. How We Use Your Information
We use your information to:
Service Delivery:
- Provide, maintain, and improve our marketing automation systems
- Set up and manage your account
- Process transactions and send related information
- Provide customer support and respond to inquiries
- Send service-related communications
Business Operations:
- Analyze usage patterns and improve our services
- Develop new features and functionality
- Conduct research and analytics
- Ensure system security and prevent fraud
- Comply with legal obligations
Marketing (with your consent where required):
- Send promotional communications about our services
- Provide information about features and updates
- Share relevant content and resources
You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
4. Legal Basis for Processing (GDPR)
For users in the UK, EU, and other jurisdictions with similar laws, we process your personal data based on:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary to fulfill our contract with you
- Legal Obligation: Processing is necessary to comply with the law
- Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our services, preventing fraud)
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
5.1 Service Providers
We work with third-party service providers who help us deliver our services:
- HighLevel (Go High Level LLC): CRM and marketing automation platform
- Payment processors: For secure payment processing
- Cloud hosting providers: For data storage and infrastructure
- Analytics providers: For website and service analytics
- Communication platforms: For email, SMS, and phone services
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
5.2 Legal Requirements
We may disclose your information if required to:
- Comply with applicable laws, regulations, or legal processes
- Respond to government requests or court orders
- Protect our rights, property, or safety
- Enforce our Terms of Service
- Prevent fraud or abuse
5.3 Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
6. Data Retention
We retain your personal information for as long as:
- Your account is active
- Necessary to provide our services
- Required by law or for legitimate business purposes
- You have not requested deletion
When you request deletion or close your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or regulatory reasons.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Employee training on data protection
- Secure data centers with physical and digital safeguards
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. International Data Transfers
We are based in the United Kingdom but operate primarily in Canada and serve customers internationally. Your information may be transferred to and processed in:
- Canada
- United Kingdom
- United States (through service providers like HighLevel)
- Other countries where our service providers operate
When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses
- Data processing agreements
- Compliance with applicable data protection laws
9. Your Privacy Rights
Depending on your location, you may have the following rights:
9.1 Canadian Users (PIPEDA)
- Right to access your personal information
- Right to correct inaccurate information
- Right to withdraw consent
- Right to file a complaint with the Privacy Commissioner of Canada
9.2 UK/EU Users (GDPR/UK GDPR)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with the Information Commissioner’s Office (ICO)
9.3 California Users (CCPA/CPRA)
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information (we do not sell personal information)
- Right to deletion
- Right to non-discrimination
9.4 Exercising Your Rights
To exercise any of these rights, please contact us at contact@homerunsystems.com. We will respond to your request within the timeframe required by applicable law (typically 30 days).
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your experience
- Analyze website traffic and performance
Types of cookies we use:
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand website usage
- Marketing cookies: Used to deliver relevant advertising (with your consent)
You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. CASL Compliance (Canada)
We comply with Canada’s Anti-Spam Legislation (CASL). We will:
- Only send commercial electronic messages with your consent
- Clearly identify our business in all communications
- Provide a simple way to unsubscribe from communications
- Honor unsubscribe requests promptly (within 10 business days)
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending an email notification (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Halkyon Ventures Ltd
Email: contact@homerunsystems.com
Registered Address: 124 City Road, London, EC1V 2NX, UK
For privacy-specific inquiries:
Email: contact@homerunsystems.com
Subject Line: “Privacy Inquiry”
For UK/EU users – Data Protection Officer inquiries:
Email: contact@homerunsystems.com
Subject Line: “DPO Inquiry”
Regulatory Authorities:
- Canada: Privacy Commissioner of Canada (www.priv.gc.ca)
- UK: Information Commissioner’s Office (www.ico.org.uk)
- EU: Your local data protection authority
16. Jurisdiction-Specific Provisions
16.1 Canadian Users
This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws where applicable. Canadian users have specific rights under PIPEDA, including the right to access and correct their personal information and to file complaints with the Privacy Commissioner of Canada.
16.2 UK/EU Users
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR). UK and EU users have enhanced rights under these regulations, including the right to data portability and the right to lodge complaints with supervisory authorities.
16.3 California Users
This Privacy Policy includes provisions to comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). California residents have specific rights regarding their personal information as outlined in Section 9.3.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is effective as of October 4, 2025 and governs our collection, use, and disclosure of your information from that date forward.
